Política de envío
Shipping Policy
Thank you for choosing Amelia Ray Jewelry for your shopping needs. We want to ensure that your shopping experience with us is as smooth and convenient as possible. Please take a moment to review our shipping policy to understand how we handle the shipment of your orders.
Free Shipping for Orders Over $50
We are pleased to offer freeshipping for all orders with a total value of $50 or more. This means that when you shop for items worth $50 or above on our website, we will cover the shipping costs when using the United States Postal Service (USPS) as our shipping carrier. This offer is valid for domestic orders.
Shipping Options
For orders under $50, or if you require expedited shipping, we offer various shipping options through USPS. You can choose your preferred shipping method during the checkout process. Please note that additional charges may apply for expedited shipping services.
Order Processing Time
Once you place your order, our team will work diligently to process and prepare your items for shipment. Please allow 1-2 business days for order processing. However, please be aware that many of our items are made to order and may take 3-4 weeks to craft before they are ready for shipment. You will receive a confirmation email with tracking information once your order is on its way.
Estimated Delivery Times
Delivery times may vary based on your location and the shipping method you choose. We rely on USPS for our shipping services, and their estimated delivery times apply. Please refer to the USPS website or your tracking information for specific delivery estimates.
International Shipping
For our valued international customers, please be aware that you may be subject to import duties, taxes, and customs fees imposed by your country's authorities. We are not responsible for any additional duties or taxes associated with the importation of your order. Please check with your local customs office for information on potential fees.
Returned to Sender
If an order is returned to us due to an incorrect or undeliverable address provided by the customer, or if the item is deemed undeliverable because the customer cannot be contacted, we will promptly reach out to you to obtain the correct address. Please note that additional shipping charges may apply for resending the package.
Should you request a refund for an item that has been returned to sender, we will issue the refund once the item is safely returned to us in its original condition. Please be aware that shipping fees associated with the initial delivery will not be refunded.
We kindly ask our customers to ensure the accuracy and completeness of the shipping address provided during checkout to avoid any potential delivery issues.
Tracking Your Order
You can track the progress of your order by using the tracking information provided in the shipping confirmation email. If you encounter any issues with tracking or have questions about your order's status, please feel free to reach out to our customer support team, and we will be happy to assist you.
Address Accuracy
To ensure accurate and timely delivery, please make sure to provide the correct shipping address during checkout. We are not responsible for orders shipped to an incorrectly provided address.
Lost or Stolen Packages
In the rare event that your package is lost or stolen, please contact us immediately. We will work with USPS to locate your package or provide guidance on the next steps.
Returns and Exchanges
For information on returns, exchanges, and our refund policy, please refer to our Return Policy.
Contact Us
If you have any questions or concerns regarding our shipping policy or any other aspect of your shopping experience, please do not hesitate to contact our customer support team. We are here to assist you and make your shopping experience as enjoyable as possible.
Thank you for choosing Amelia Ray Jewelry. We appreciate your trust in us, and we are committed to delivering high-quality products with exceptional service.
Affective Wednesday October 2021